Citroen C3: In the event of a breakdown / Towing

Citroen C3 2016-2025 Owners Manual / In the event of a breakdown / Towing

Procedure for having your vehicle towed or for towing another vehicle using the towing eye.

General recommendations

Observe the legislation in force in the country where you are driving.

Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.

The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.

When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.

The towing vehicle must move off gently.

When the vehicle is towed with its engine off, there is no longer braking and steering assistance.

A professional recovery service must be called if:

broken down on a motorway or main road;
not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;
not possible to tow a vehicle with an automatic gearbox, with the engine running;
towing with only two wheels on the ground;
four-wheel drive vehicle;
no approved towbar available.

Citroen C3. Towing

In case of battery or electric parking brake failure, it is essential to call a professional using flatbed recovery vehicles (excluding manual gearbox).

Disconnecting the battery

In order to maintain an adequate state of charge for starting the engine, it is recommended that the battery be disconnected if the vehicle is taken out of service for a long period...

Accessing the tools

The towing eye is installed in the boot under the floor. For access: Open the boot. Lift up the floor and remove it. Remove the towing eye from its housing...

Other information:

Citroen C3 2016-2025 Owners Manual: Rear shelf (commercial version)

This conceals the interior of the vehicle in combination with the existing shelf. Do not place objects above the load stop. If your vehicle is fitted with a protective grille, you can place objects above the load stop. Do not place hard or heavy objects on the rear shelf...

Citroen C3 2016-2025 Owners Manual: Central locking not functioning